Home About Why Us
Services
Operations Customer Support Operations Manual Operations Inventory Management
Growth & Content End-to-End Content Services E-commerce & Digital Growth
Tech-Enabled Operations Product Engineering, QA & Design AI-Assisted Operations & Governance
Explore all services
Culture Careers Contact

Privacy & Data Protection

Last Updated: September 14, 2026

MoreTasks (“the Company,” “we,” or “us”) respects your privacy and is committed to protecting personal information entrusted to us. This Privacy and Data Protection Policy (“Privacy Policy”) explains how we collect, use, disclose, retain and protect personal information when you visit our website, communicate with us or otherwise interact with us.

This Privacy Policy also explains the rights available to individuals under applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) and applicable California privacy laws.

Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through the MoreTasks website, business enquiries, communications, recruitment activities and other interactions with MoreTasks.

As an outsourcing company, MoreTasks can act as a data controller when processing personal information for its own purposes, or as a data processor when processing information on behalf of clients according to their instructions and applicable agreements.

Where client agreements or data processing agreements contain specific requirements, those terms will apply to the relevant processing.

Privacy Governance

MoreTasks maintains privacy practices designed to support the responsible handling of personal information across our operations.

Our approach includes defined processes, internal policies, employee responsibilities and appropriate safeguards to help manage privacy risks, support compliance obligations and protect personal information entrusted to us.

Personal Information We Collect

Depending on how you interact with us, we can collect different categories of personal information, including:

  • Contact information, such as your name, email address, telephone number and business contact details.
  • Professional information, such as your job title, company name, professional experience and other information you provide in connection with a business enquiry.
  • Recruitment information, such as information contained in your CV or application, employment history, qualifications and other information relevant to recruitment.
  • Communication information, including information you provide when contacting us or communicating with our teams.
  • Technical information, such as IP address, browser type, device information, operating system and information about how you interact with our website.
  • Website and usage information, including pages visited, access times and similar information collected through cookies and related technologies.

We collect only the information reasonably necessary for the relevant purpose or as otherwise permitted by applicable law. We do not intentionally collect sensitive personal information through our Website unless it is required for a specific business, recruitment or legal purpose.

How We Collect Personal Information

We can collect personal information:

  • Directly from you when you submit an enquiry, application or other information;
  • From service providers that support our website and business operations; and
  • From other sources where permitted by applicable law.

How We Use Personal Information

We can use personal information for purposes including:

  • Responding to enquiries and requests;
  • Communicating with prospective and existing clients and business partners;
  • Providing and managing our business services;
  • Managing recruitment and employment-related processes;
  • Operating, maintaining and improving our website;
  • Understanding website usage and improving user experience;
  • Maintaining the security and integrity of our systems;
  • Preventing fraud, misuse and other unlawful activity;
  • Complying with legal and regulatory obligations; and
  • Establishing, exercising or defending legal claims.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

Processing on Behalf of Clients

When MoreTasks processes personal information on behalf of a client, we process that information according to the client’s documented instructions and applicable agreements.

The client remains responsible for determining the purpose and lawful basis of such processing, while MoreTasks supports secure and compliant processing according to contractual requirements.

Legal Basis for Processing

Where applicable data protection laws require a lawful basis for processing, we can process personal information based on:

  • Your consent;
  • Performance of a contract or steps taken at your request before entering into a contract;
  • Compliance with a legal obligation;
  • Our legitimate interests, where those interests are not overridden by your rights and interests; or
  • Another lawful basis permitted under applicable law.

Where processing is based on consent, you can withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

How We Share Personal Information

We can share personal information where reasonably necessary for the purposes described in this Privacy Policy, including with:

  • MoreTasks affiliates and group companies, where applicable;
  • Service providers and technology providers that support our business operations;
  • Professional advisers, such as legal, financial or auditing advisers;
  • Government authorities, regulators or law enforcement agencies where required or permitted by law;
  • Parties involved in a merger, acquisition, restructuring or similar business transaction; and
  • Other parties where you have instructed or authorized us to share the information.

We require service providers that process personal information on our behalf to handle that information in accordance with applicable contractual and legal requirements. When MoreTasks processes personal information on behalf of a client, the applicable client agreement and data processing terms govern the relevant processing.

Cookies and Similar Technologies

We can use cookies and similar technologies to operate our website, understand how visitors use it, maintain security and improve website performance.

Depending on the technologies used, these can collect information such as browser type, device information, IP address, pages visited and website interaction data. You can manage certain cookies through your browser or available cookie controls. Disabling some cookies can affect website functionality. Read our Cookie Policy.

Use of Artificial Intelligence

MoreTasks can use artificial intelligence (AI) and machine-assisted tools to support certain business operations, including content production, quality evaluation, workflow prioritization and internal process efficiency. Where AI tools are used in connection with personal information, this processing remains subject to human oversight and review, and to the same purpose limitation, security and retention principles described in this Privacy Policy. We do not use AI to make decisions producing legal or similarly significant effects about individuals without human review. Where required by applicable law, we will provide additional notice regarding automated processing.

International Data Transfers

MoreTasks can process or transfer personal information across countries where we, our affiliates, service providers or business partners operate, including to and from India, the United States and the European Economic Area.

Where we transfer personal information out of the European Economic Area, the United Kingdom, or other jurisdictions with equivalent transfer restrictions, we rely on recognized legal transfer mechanisms, including the European Commission’s Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, or a jurisdiction’s applicable adequacy decision, together with supplementary technical and organizational safeguards where required.

For processing carried out on behalf of a client, applicable transfer requirements are also addressed through the relevant data processing agreement.

Data Security

We take reasonable technical, organizational and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Access to personal information is limited to individuals and service providers who require it for legitimate business purposes and are subject to appropriate confidentiality obligations. No method of transmission or storage can be guaranteed to be completely secure. We continuously review our security practices based on applicable requirements and operational needs.

In the event of a security incident involving personal information, we follow applicable processes to assess, respond to and address the incident, including notification requirements where required by law.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet contractual requirements, comply with legal obligations, resolve disputes and enforce agreements.

Retention periods can vary depending on the type of information, purpose of processing and applicable requirements. For example, recruitment information, business enquiry records and client-related information can have different retention periods based on their purpose and legal requirements.

When personal information is no longer required, we delete, anonymize, or securely dispose of it according to applicable requirements.

Your Privacy Rights

Depending on where you live and the laws that apply to your personal information, you can have rights including:

  • Accessing the personal information we hold about you;
  • Requesting correction of inaccurate or incomplete information;
  • Requesting deletion of your personal information;
  • Requesting restriction of processing;
  • Objecting to certain processing activities;
  • Requesting portability of your personal information;
  • Withdrawing consent where processing is based on consent; and
  • Filing a complaint with an applicable data protection authority.

Certain rights are subject to legal limitations and exceptions. We can take reasonable steps to verify your identity before fulfilling a privacy request. We will respond to verified privacy requests within the timeframe required under applicable laws. Certain requests may require additional time, where permitted by law, and we will provide notice if an extension applies.

GDPR and European Privacy Rights

Where the GDPR applies to our processing of your personal information, MoreTasks will process that information in accordance with applicable GDPR requirements.

For website and business activities where MoreTasks determines the purposes and means of processing, we generally act as a data controller. Where we process personal information on behalf of a client, we generally act as a data processor.

Individuals in the European Economic Area can exercise applicable GDPR rights, including access, rectification, erasure, restriction, data portability and objection to processing. Where processing is based on consent, individuals can also withdraw consent.

You also have the right to lodge a complaint with the relevant supervisory authority.

India Digital Personal Data Protection Act, 2023

Where the Digital Personal Data Protection Act, 2023 (“DPDP Act”) applies to our processing of your personal data, MoreTasks will process that data in accordance with its requirements. Depending on the nature of processing, MoreTasks can act as a Data Fiduciary or Data Processor under the DPDP Act.

MoreTasks can act as a Data Fiduciary when it determines the purpose and means of processing, or as a Data Processor when processing personal data on behalf of a Data Fiduciary under applicable agreements.

Where we act as a Data Fiduciary, Data Principals can exercise applicable rights under the DPDP Act. Where we act as a Data Processor, we process personal data according to the instructions of the Data Fiduciary and applicable contractual requirements.

California Privacy Rights

This section applies to California residents to the extent the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to our processing of their personal information.

Depending on the circumstances, California residents can have the right to:

  • Know and access personal information collected about them;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information, subject to applicable exceptions;
  • Opt out of the sale or sharing of personal information, where applicable;
  • Limit the use and disclosure of sensitive personal information, where applicable; and
  • Receive equal treatment for exercising applicable privacy rights.

MoreTasks does not sell personal information for monetary consideration. Certain analytics, advertising cookies or similar technologies may involve sharing information with third parties under the CCPA. Where applicable, you can opt out through your cookie preferences.

We recognize Global Privacy Control (GPC) signals as valid opt-out requests where supported. California residents can submit privacy requests using the contact information provided below. We will process verified requests in accordance with applicable legal requirements.

Children’s Privacy

Our website and business services are intended for business and professional use. We do not knowingly collect personal information from children through our website where such collection is prohibited by applicable law.

Third-Party Websites and Services

Our website can contain links to third-party websites, applications or services. These third parties operate independently from MoreTasks and have their own privacy practices.

This Privacy Policy does not govern information collected directly by third parties. We encourage you to review the privacy policies of any third-party website or service you access.

Changes to This Privacy Policy

We can update this Privacy Policy periodically to reflect changes in our business practices, services, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where required by applicable law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, our data practices or your privacy rights, or if you would like to submit a privacy request, please contact us:

  • Email: contact@moretasks.com
  • Phone number: +91 124 437 7022

We will review and respond to privacy requests in accordance with applicable law.

Address

Centrum Plaza, 402, 405 and 409,
4th Floor, Golf Course Road, Sector 53,
Gurugram, Haryana — 122002

Company
Home About Why Us Services Careers Contact
Follow us
LinkedIn Life at MoreTasks
Our Policies
Privacy Policy Terms of Service Cookies IT Security Anti-Human Trafficking & Slavery Equal Employment Opportunity Compliance & Ethics Code of Conduct

Accelerating Vision, Driving Progress

© MoreTasks Inc. All rights reserved.