Operations run by people who know your business
Since 2016, we’ve built dedicated teams that learn each client’s processes and work to agreed service levels.
Talk to usMoreTasks runs the day-to-day operations that keep digital businesses moving: customer support over chat, email and voice, order operations, supplier and catalogue management, and product content, around the clock.
We work with online marketplaces, retailers and digital brands, running the customer, order, supplier and catalogue work behind every sale, with the same people learning your business year after year.
Our people and AI work side by side: AI takes on the repetitive steps, and trained specialists check, decide and own the result, so you get speed with a person accountable for every outcome.
We work inside your own systems over secure VPN access, without copying your data into our systems, and our delivery centre runs on biometric entry, CCTV and backup power.
From first-line supplier support and product publishing to order exceptions and content updates, we take on the back-office work your team doesn’t have time for.
Every process runs to service levels agreed with you, monitored daily and staffed around the clock across three shifts, so nothing waits for the next working day.
About MoreTasksAcross all our clients
What our teams have delivered
Cumulative figures across our client engagements.
Where We Add the Most Value
Customer Support Operations
Chat, email and voice support for your customers, suppliers and partners, around the clock.
Manual Operations
Order fulfilment, payment handling and record keeping, for the work automation can’t finish.
Tools our teams work in
We work inside your stack
Our teams log in to the helpdesk, commerce, content and finance tools you already use, so you don’t have to change your set-up.
Helpdesk & CRM
- Zendesk
- Freshdesk
- Kustomer
- Front
- Gorgias
- Intercom
- Help Scout
- LiveChat
- Salesforce
- HubSpot
- Zoho
Commerce & marketplaces
- Shopify
- Magento
- WooCommerce
- BigCommerce
- PrestaShop
- Amazon
- eBay
- Etsy
Content, CMS & design
- WordPress
- Contentful
- Webflow
- Drupal
- Strapi
- Sanity
- Wix
- Squarespace
- Grammarly
- Canva
- Photoshop
- Illustrator
- InDesign
- Premiere Pro
- After Effects
- Lightroom
- DaVinci Resolve
Communication
- Slack
- Microsoft Teams
- Gmail
- Outlook
- Google Meet
- Zoom
- Aircall
- Twilio
Show all 106 toolsShow fewer
Productivity & data
- Google Sheets
- Google Docs
- Google Drive
- Microsoft Excel
- OneDrive
- Dropbox
- Airtable
- Notion
- Confluence
- Trello
- Asana
- ClickUp
- Miro
- Loom
Reporting
- Google Analytics
- Looker
- Tableau
- Power BI
Finance & payments
- Xero
- QuickBooks
- SAP
- Sage
TriFact365- Stripe
- PayPal
- Adyen
- Klarna
- Wise
Marketing & SEO
- Semrush
- Ahrefs
- Google Ads
- Meta
- Search Console
- Tag Manager
- Hotjar
- Brevo
- Mailchimp
- Adobe Creative Cloud
Automation & AI
- Zapier
- Make
- n8n
- UiPath
- OpenAI
- Claude
- Google Gemini
Engineering & QA
- Python
- JavaScript
- HTML
- PHP
- Java
- Jira
- GitHub
- GitLab
- Bitbucket
- Figma
- Postman
- Selenium
- Cypress
- Playwright
- TestRail
Logos are trademarks of their respective owners, shown to indicate tools our teams work in. No partnership or endorsement is implied.
How We Start
Four steps from a first call to a team running your process, and typically less than three months from pilot to full scale.
Discovery
A 30-minute call to understand your volumes, channels and where the work gets stuck.
Process design
We map the workflow, write the playbook and agree the service levels with you.
Pilot
A small dedicated team runs the process live, measured against those service levels.
Scale
Once the pilot meets its targets, we add people and processes at your pace, typically reaching full scale in less than three months.
Working with your team
Round the clock
24/7 cover across three shifts, so European and US business hours are always staffed.
Agreed service levels
Clear documentation and daily operational monitoring against the targets we set with you.
Real-time visibility dashboard
Volumes, response times and service levels on a live dashboard, connected to your tools through API integration.
World-class infrastructure for continuity
Biometric entry, CCTV, protected networks and VPN access, backed by generator and UPS power and fire, smoke and water-leak detection.
For leadership teams
Why decision-makers choose MoreTasks
Every leader asks a different question before handing over a process. Here’s how we answer each one.
CEOs
CEOs choose MoreTasks for an outcome-driven approach
We work to the results you agree with us (service levels, accuracy, response times), monitor them daily and report on a cadence agreed with you, so leadership time goes into growth, not operations.
A ten-year partnership with our largest client
CFOs
CFOs prefer MoreTasks because costs stay predictable
A dedicated team at a predictable monthly cost, with hiring, training and staff turnover handled on our side, and room to scale with demand.
Under 25% annual attrition, absorbed by us, not you
COOs
COOs get an easier life, with operating costs up to 30% lower
24/7 cover across three shifts, daily monitoring against agreed service levels, and typically less than three months from pilot to full scale.
2M orders processed at 99.98% accuracy
CTOs & CIOs
CTOs and CIOs trust us inside their systems
We work in your tools over secure VPN, connect our live dashboard through API integration, and operate from a delivery centre with biometric entry and CCTV.
We work inside your systems over secure VPN
CX leaders
Customer leaders count on our response times
Chat, email and voice support around the clock, from people who learn your product and stay with it.
34-second first response on chat across 237K requests in 2025
ROI calculator
Save up to 60% with AI automation. Add a human where needed.*
Tell us about your business and the work you’d like to hand over. We’ll estimate what it costs you today, and what it would cost with AI automation and a MoreTasks team.
* How we estimate your savings
- Team size. We estimate how many people each function needs at a company of your revenue and headcount, using published staffing benchmarks.
- Cost today. We price those roles at median salaries for your region, industry and a typical mix of junior, mid and senior staff, plus employer on-costs and overheads.
- Cost with us. Only the transferable work moves; approvals, controls and judgement calls stay with you. Of what moves, AI and automation take the share studies show can be automated, and MoreTasks people in India handle the rest and check every exception. We add your oversight time and the set-up cost.
- Your saving is the difference. It’s an indicative estimate, not a quote. Your actual saving depends on scope, volumes and service levels.
How We Get Things Done Right
TransparencyAccountabilityProductivity
Transparency
Clear documentation, daily operational monitoring and regular check-ins keep everyone aligned on what’s happening and what’s next.
Accountability
Agreed service levels, defined ownership and regular reviews help teams take responsibility and maintain consistent quality.
Productivity
Streamlined processes and the right technology cut the time spent on routine tasks, remove inefficiencies and raise output.
Experience Behind Consistent Quality
A strong tenure base that supports process knowledge, judgement and continuity.
Life at MoreTasks
The People Behind The Work
Half of our team are women. Here’s why people stay, in their own words.
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You can ask anyone anything here. Including the dumb stuff you feel like you should already know six months in. Nobody’s ever made me feel like I was wasting their time.
Atul
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You can disagree with the people in charge. Out loud, in the room. I’ve done it a few times. Sometimes I was right, sometimes I wasn’t, and it was fine either way.
Anjali
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What I like most about MoreTasks is that you’re never really stuck doing just one thing. If you have an idea or want to take on something new, there’s usually someone willing to give you the opportunity.
Ansh
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The Founder of the company is not someone you have to book time with to talk to, or even hesitate. He made time to get to know me the week I joined, and since then has made sure that if anything is on my mind, I can go up to him and have a chat.
Divanshi
AmbitionBox
Healthier Workplace
A Smarter Workstation
Comfort Built In
Space to Focus
Collaboration Made Easier
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A Convenient Commute
Happy people stay. People who stay get to know your processes inside out. That’s why our longest client partnership has passed ten years, and why we keep moving ahead.